Customer service was excellent. Shawn was personable, professional, and accommodating. He did a great job and was reasonably priced. We initially called another handyman service to hang up a heavy mirror, however, the person from the other handyman service never showed. Moreover, the handyman service never returned our calls after the no show. Working with Shawn was an absolute sigh of relief. He treated a small job as if it was the most important job of his day. He was respectful of our home. For instance, he took off his shoes without being asked, which was wonderful, after we had just experienced a contractor tracking mud onto our newly cleaned carpet. We will definitely be calling Shawn for all of our future needs and will recommend him to others. This was a great experience.